Assuring Carrier Grade Ethernet Business Services

Service providers are facing difficult operational challenges with the deployment of Ethernet services. Lack of standardized OAM tools and procedures, coupled with more complex multi-vendor IP networks, have led to increasing numbers of technician dispatches for service turn-up, fault finding, troubleshooting, and resolution of service degradations. JDSU’s NetComplete Service Assurance Solution for Ethernet understands the service provider’s dilemma and is designed to eliminate these operational challenges. By arming the service provider with proven centralized testing capabilities, combining active testing with passive monitoring in a single system, service providers can troubleshoot problems and easily prove if the problem exists within their domain, another operator's domain, or their customer’s domain. Service providers can maximize revenue, lower operational costs, and increase customer retention simply by identifying and solving problems faster.

Highlights

Turn up the service right the first time.

Automated, repeatable, and comprehensive testing capabilities.

Streamline testing operations.

Increase responsiveness and reduce MTTR.

Dispatch to fix, not to find.

Applications

Service turn-up verification and management.

On-demand testing and troubleshooting.

Problem isolation and network segmentation.

Service level agreement monitoring and reporting